UAE credit card holders can now pay government service fees in zero-interest instalments under a new initiative launched by the Federal Authority for Identity, Citizenship, Customs and Port Security.
Customers can make payments in flexible instalments, depending on each bank’s terms and conditions, with a zero per cent profit rate.
The plan applies to service fees of AED 500 ($136) or more, with repayment periods ranging from three to twelve months.
UAE payment support
Credit card holders can apply by contacting their bank’s call centre, using its digital service channels, or via direct instalment options available for Visa cardholders.
Participating banks and financial institutions include:
- First Abu Dhabi Bank
- Abu Dhabi Islamic Bank
- Abu Dhabi Commercial Bank
- Emirates Islamic Bank
- Emirates NBD
- Commercial Bank of Dubai
- Sharjah Islamic Bank
- Mashreq Bank
- RAKBANK
- Commercial International Bank
- Visa International
The initiative was announced on the sidelines of GITEX Global 2025.
Major General Suhail Saeed Al Khaili, Director-General of the Authority, said the initiative reflects the Authority’s commitment to innovative financial solutions that align with the UAE’s broader push for digital transformation and operational efficiency.
He said the programme helps customers better manage financial commitments and supports the objectives of the Year of Community 2025 by easing financial burdens, enhancing quality of life, and promoting customer satisfaction and happiness.
Al Khaili added that the initiative supports the Authority’s strategic objectives and reinforces its customer-centric approach, ensuring a smoother, faster, and more transparent experience across all service channels.
Major General Ahmed Mayouf Al Amri, Acting Director-General of Support Services, said the Authority will continue to expand flexible payment options that align with customer needs and improve quality of life.
Strengthening customer experience and inclusion
The Authority said the initiative builds on its wider efforts to deliver accessible, technology-driven services that make government transactions easier to complete. By partnering with major UAE banks and Visa, the Authority is enhancing financial inclusion, empowering residents with greater choice and control over their government payments.
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