Self-service Kiosks Launched To Ease UAE Tax Refund Process

Self-service kiosks have been set up across all of the UAE ports included in the Tax Refunds for Tourists Scheme to allow tourists to recover VAT when leaving the country.

The kiosks are operated by Planet, the company enlisted by the Federal Tax Authority (FTA) to operate the system for the Tax Refunds for Tourists Scheme.

Planet supplied the kiosks to fully automate tax refund procedures but the system operator’s employees will be available near them to offer assistance when needed.

FTA director general, Khalid Ali Al Bustani, said the new service provides greater ease and speed in processing VAT refund requests for tourists on purchases they made during their stay in the UAE.

“The self-service kiosks are a significant addition where tourists can recover VAT without needing to interact with employees,” said Al Bustani. “The kiosks were placed at all exit ports included in the Tax Refund Scheme for Tourists, where tourists can submit the tax invoices on their purchases, along with their passport and credit card, to recover VAT.

"No limit is placed on the maximum amount that can be recovered if said amount is transferred to the tourist’s credit card, however, in the event that the applicant requests a cash refund, then the maximum amount is set at AED10,000 per day.”

He added that the electronic system of the Tax Refund Scheme for Tourists has registered significant success since its November launch.

The number of outlets connected to the system has grown to 12 air, land and sea ports across the UAE.

For all the latest banking and finance news from the UAE and Gulf countries, follow us on Twitter and Linkedin, like us on Facebook and subscribe to our YouTube page, which is updated daily.

Subscribe to Arabian Business' newsletter to receive the latest breaking news and business stories in Dubai,the UAE and the GCC straight to your inbox.

RECENT NEWS

BNY Mellon Lands A Big Ally For Expansion In Saudi Arabia

NCB Capital is the kingdom's biggest asset manager and investment bank Read more

Coronavirus, Low Oil Prices Set To Speed Up Gulf Bank Mergers

Moody's Investors Service says financial concerns in the region will play a larger role in encouraging deals Read more

Abu Dhabi Fund Buys $750m Stake In Retail Arm Of Indian Giant Reliance

Subsidiary of the Abu Dhabi Investment Authority will buy a 1.2% stake in Reliance Retail Ventures Read more

How The Lebanese Private Sector Is Coping In The Eye Of A Storm

Businesses extremely pessimistic about future as layoffs continue and wages plummet Read more

Lebanese Pound: The Most Undervalued Currency In The World

As political and economy chaos ensues, leading analyst says exchange rate needs sorting 'as soon as possible' Read more

How Coronavirus Is Changing Banking For The Better

Redefining finance for good: Virtual CXO Forum to take place on October 7 Read more