Lulu Exchange App Sees Surge In Downloads

LuLu International Exchange has seen a surge in downloads of its app LuLu Money, as Coivd-19 restrictions see more people turn to digital solutions to remit money.

With over 150 branches in the Gulf region (and 75 in the UAE), remittances and payments firm LuLu International Exchange has seen a spike in people choosing to send money through its app Lulu Money.

The mobile app already has over 350,000 downloads to date, 15,000 of which were in the last 10 days.

“We have been investing in digital solutions for several years now as we consider technology a means to reduce the gap between our service offering and our customers’ needs,” said Adeeb Ahamed, MD of LuLu Financial Holdings.

“The recent restrictions on outdoor movement has led to an increased activity on the platform, especially in countries like UAE, Kuwait and Bahrain. Our platform is easy-to-use and secure, and as this is the month-ending week, we expect more of our existing customers to use our digital offering,” he added.

New customers who wish to use the app need to firstly provide their KYC details in the physical branches, during the current working hours.

The company has kept several of its physical branches in the UAE, Kuwait and Bahrain open, updating their operational status in line with the directives of the respective governments.