DED Launches Commercial Compliance Initiative

Dubai: The Department of Economic Development’s (DED) office of commercial compliance and consumer protection (CCCP) has launched a programme to educate new business owners in the emirate.

The commercial compliance initiative includes a series of official visits to major markets in Dubai, in addition to meetings with new business licence holders to brief them on DED’s requirements and standards for doing business.

According to the government agency, the package is part of DED’s commitment to building trust among the various business sectors and reinforcing Dubai’s “prestige as a business destination”.

Every week the CCCP team conducts at least 150 field visits to new business owners, the statement added, briefing them on DED’s requirements for doing business and consumer rights compliance, as well as the most common violations and how to avoid penalties.

Ahmad Al Awadhi, head of business protection at DED, said in a statement that “the field visits focus primarily on strengthening the principle of partnership with the private sector and guiding traders across various sectors towards continuous development and excellence in service delivery.”

It also helps to raise awareness among traders, Al Awadhi added, strengthening their relationship with consumers, which “eventually strengthens transparency and neutrality through minimising violations and abuses.”